FAQs
Frequently Asked Questions (FAQs)
1. What is The Santorini?
The Santorini is a premium lifestyle brand designed around style, performance, confidence, and everyday luxury.
We create products that support how you move, dress, style, and show up in your daily life — from sculpting activewear and statement sunglasses to beauty essentials and lifestyle products.
2. What products does The Santorini sell?
The Santorini offers a growing range of premium lifestyle essentials, including:
- Activewear
- Sunglasses
- Beauty tools
- Hair care devices
- Lifestyle accessories
Our product range may continue to expand as we build collections designed around performance, style, confidence, and everyday wearability.
3. What makes The Santorini different?
The Santorini focuses on products that combine premium design, real function, and everyday confidence.
Our collections are made to feel elevated but practical — whether you are training, traveling, styling your outfit, getting ready, or upgrading your daily routine.
4. What makes Santorini activewear special?
Our activewear is designed to feel sculpting, flattering, supportive, and performance-focused.
We focus on fit, fabric feel, seam placement, comfort, and confidence so each piece can move with your body while still looking polished enough for everyday wear.
5. How should I choose my activewear size?
We recommend checking the size guide on each product page before ordering.
If you are between sizes, your preferred fit matters. Choose the smaller size for a more compressive, sculpted fit, or size up for a more comfortable everyday fit.
6. How should I care for Santorini activewear?
To help protect the fit, fabric, and color of your activewear, we recommend:
- Washing on a cold gentle cycle
- Washing with similar colors
- Avoiding bleach
- Avoiding fabric softener
- Air drying when possible
- Avoiding high heat drying
Proper care helps preserve the shape, stretch, and smooth fabric finish of your pieces.
7. What makes Santorini sunglasses different?
Our sunglasses are designed to bring bold style, personality, and confidence to your everyday look.
Each pair is created to feel like more than an accessory — they are made to complete your outfit, elevate your style, and add presence to your look.
8. How should I care for my sunglasses?
To keep your sunglasses in the best condition, we recommend:
- Storing them in their case or pouch when not in use
- Cleaning lenses with a soft microfiber cloth
- Avoiding harsh chemicals or rough fabrics
- Keeping them away from extreme heat
- Avoiding placing them lens-down on hard surfaces
This helps protect the lenses, frame, and overall finish.
9. What beauty tools does The Santorini offer?
Our beauty collection may include products such as:
- Portable Hair Straightener
- Glitter Portable Hair Straightener
- Hair Oil Diffuser Brush with Red Light Therapy and Minimal Vibration Technology
Product availability may vary as our collections grow and update.
10. Are the straighteners cordless?
Yes. Both Santorini straighteners are cordless and rechargeable, giving you more freedom while styling without bulky cables.
11. Can the straightener curl hair too?
Yes. Our portable straighteners are designed for straightening, as well as creating soft curls or waves, making them a versatile 2-in-1 styling tool.
12. How long does the straightener battery last?
Battery life may vary depending on the heat setting, hair type, and usage time.
Most sessions allow enough runtime for quick touch-ups or a styling session, depending on how the device is used.
13. What hair types are compatible with the straightener and oil diffuser brush?
Our straighteners and oil diffuser brush are suitable for most hair types, including straight, wavy, curly, and lightly textured hair.
Results may vary depending on hair thickness, length, and styling technique.
14. Is the straightener safe for travel?
Yes. Our portable straighteners are designed with travel and everyday storage in mind.
They include a safety lock feature and protective cap for safer storage and packing. Their compact size fits easily into handbags, carry-ons, gym bags, and beauty cases.
15. What is the Santorini Hair Oil Diffuser Brush?
The Santorini Hair Oil Diffuser Brush is a multi-functional scalp care device designed to help evenly distribute hair oils and serums while supporting a more elevated hair care routine.
It combines:
- Red light therapy
- Minimal vibration technology
- Oil diffusion application
- Scalp care support
16. What does the red light therapy do?
Red light therapy is designed to help support healthier-looking hair and scalp care by using low-level red light technology.
With consistent use, it may help support the appearance of fuller, thicker-looking hair, improve the look of scalp health, reduce the appearance of irritation, and support overall hair strength.
Results may vary depending on consistency and individual use.
17. What is the purpose of the oil diffuser feature?
The built-in oil diffuser helps apply hair oils and scalp serums more evenly and directly to the scalp.
This can help make application feel cleaner, easier, and more consistent compared to applying oils by hand.
18. How much oil does the brush hold?
The Hair Oil Diffuser Brush includes a 4ml oil cartridge capacity for convenient application during use.
19. Can I use my own hair oils with the brush?
Yes. The Santorini Hair Oil Diffuser Brush is compatible with most lightweight hair oils and scalp serums.
Avoid using thick oils or products that may clog the diffuser.
20. Is the brush waterproof?
The brush is water-resistant for light moisture exposure, but it should not be fully submerged in water.
Avoid using it directly in the shower or rinsing the device under running water.
21. What comes in the bundle package?
The Santorini Bundle Package may include:
- Hair Oil Diffuser Brush
- Portable Hair Straightener or Glitter Portable Straightener, depending on the selected option
- Charging Cable
- User Manual
Bundle contents may vary depending on the option selected at checkout.
22. How can I track my order?
Once your order ships, you will receive a tracking number by email so you can monitor your delivery.
If you need help locating your tracking information, contact us at:
23. What if my item arrives damaged?
If your item arrives damaged or defective, please contact our support team within 7 days of delivery with clear photos of the issue.
Our team will review the issue and assist with a replacement, refund, or appropriate resolution.
24. Can I change or cancel my order?
If your order has not yet been processed, we may be able to make changes or cancellations.
Please contact us as soon as possible after placing your order at:
25. How can I contact customer support?
You can contact The Santorini support team anytime at:
Our team is happy to assist with orders, product questions, returns, warranty claims, tracking, and general support inquiries.