Privacy Policy
Privacy Policy
This Privacy Policy outlines how The Santorini ("we," "us," or "our") collects, uses, and shares personal information when you visit, use our services, or make a purchase from our website (the “Site”) or otherwise engage with us regarding our products and services (collectively, the “Services”).
“You” and “your” refer to users of the Services, including customers, website visitors, or others whose information we collect.
We encourage you to review this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our data practices, legal requirements, or business operations.
Any updates will be posted on the Site along with the updated effective date. We recommend checking this page regularly to stay informed about how The Santorini handles your personal information.
How We Collect and Use Your Personal Information
To provide and improve our Services, we collect personal information through several sources, as described below.
What Personal Information We Collect
Information We Collect Directly From You
Contact Details
- Full name
- Email address
- Phone number
- Shipping and billing addresses
Order Information
- Purchase details
- Payment information
- Order history
Account Information
- Login credentials
- Passwords
- Account preferences
Customer Support Interactions
Any information you provide when contacting our support team for assistance.
Information We Collect Automatically
Device & Usage Data
We may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Website interactions and browsing activity
This information may be collected through cookies and similar tracking technologies.
Information We Obtain From Third Parties
Service Providers & Vendors
Including payment processors, shipping carriers, analytics providers, and fraud prevention services.
Advertising & Marketing Partners
We may receive information from advertising platforms and analytics providers when you interact with our advertisements, emails, or website.
How We Use Your Personal Information
We use your information for the following purposes:
Order Fulfillment
To process payments, fulfill orders, provide shipping updates, and deliver products.
Customer Support
To respond to inquiries, resolve issues, and improve customer experience.
Marketing & Advertising
To send promotional communications, personalized offers, and marketing content, subject to your preferences.
Security & Fraud Prevention
To detect suspicious activity, prevent fraud, and protect our website and customers.
Website Improvement
To analyze website performance, improve functionality, and enhance user experience.
Cookies & Tracking Technologies
The Santorini uses cookies and similar technologies to improve website functionality, personalize content, analyze traffic, and enhance your browsing experience.
You may manage cookie preferences through your browser settings. Please note that disabling cookies may affect certain features of the Site.
How We Share Your Information
We may share your personal information in the following situations:
With Service Providers
For payment processing, shipping, website operations, customer support, and analytics.
With Business & Marketing Partners
To improve advertising performance and personalize marketing experiences.
Legal Requirements
If required by law, legal process, regulatory request, or to protect our rights and customers.
Business Transfers
In connection with a merger, acquisition, restructuring, or sale of company assets.
Children’s Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
If we become aware that personal information from a child has been collected, we will take reasonable steps to remove it promptly.
Data Security & Retention
We implement industry-standard security measures designed to protect your personal information.
However, no online system can be guaranteed to be completely secure. We retain personal information only as long as necessary for operational, legal, and business purposes.
Your Rights & Choices
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct or update your information
- Request deletion of your data
- Opt out of marketing communications
- Restrict or object to certain data processing activities
To exercise any of these rights, please contact us using the information below.
Contact Us
For any questions regarding this Privacy Policy or requests related to your personal information, please contact us at:
Email:
We are committed to protecting your privacy and maintaining transparency in how your information is handled.